Most Asked Questions..

What kind of laser do you have?

I work work a Glowforge Pro.

What materials can your laser cut?

Grit & Gloss can CUT (up to 1/4" thick):

Wood (hardwoods and plywoods)







Plexiglass (acrylic)


Delrin (acetal)





and more!

What materials can your laser engrave?

Grit & Gloss can  ENRAVE/SCORE all of the above plus:


Coated Metal

Event Favors (hangers, flasks, bottle openers)

Spice jars



Anodized aluminum


Varying phones, tablets, and laptops (check with manufacturer)

and more!

Do you have a Glowforge Discount Code?

Yes! If you are interested in purchasing or owning a similar machine, please don't hesitate to reach out with any questions. 

Glowforge has a fantastic referral program, please use the following code for a huge discount off of a Plus or Pro model: Glowforge Referral Program

(Disclosure: I will make a commission off of your use of this referral link program)

Logo Matching

Send Logo in SVG or PDF via email to GRITandGLOSSdesigns@gmail.com

-NOTE: Logos must already be in SVG or high resolution PDF file only. Canva logos can be used when saved as a PDF file in the highest resolution. 

-Logos must be simplistic, basic color, no watercolor. All logos are copied identically, derived from the file you send me.

-The image I receive needs to be 300 ppi and at least 2000 pixels in the shortest direction.

-Text is cut out of wood or acrylic for a 3d effect.

-Any fine lines or small text will be engraved to match the rest of the text. 

-Any orders with no logo sent within one week of the purchase date, your order will be cancelled.

Let's talk sign details

Let's talk eye catching designs for your business front! Here is some info about what you get when you order a sign with me:
-100% customizable.

-Let's talk custom and details! Each design is unique, and multifaceted so to come up with an accurate quote for your custom sign, I like to work with you and the design/vision first! Your design can be your own vision, one of a kind!

-Acrylic is sleek, clean and has a professional aesthetic. It will not discolor or bubble over time.

-QR codes are engraved into the acrylic and will not fade, scratch or peel over time.

-Signs are collapsible and easy to transport.

-Standard and custom options available.I can include phrases, usernames, handles, hyperlinks, “follow, shop, like” instructions, etc!

-I can incorporate your business logo, colors and overall branding.

-Wide range of fonts and design elements available to incorporate.

-I generate qr codes for you! Some apps do have app generate qr codes that you will find in your settings. I may request you send me this version. The qr codes I generate are based on the hyperlinks you send me. If you alter the hyperlinks in any way after the qr code is generated, it may not work.

How many colors of acrylic are available to choose from?

-I can incorporate wood, acrylic, or a mix of both! Wood can be stained or painted and paired with acrylic in any design.

-I work with multiple suppliers to present you with infinite acrylic options available: Solid Color, Translucent, Neon, Naturals, Mirrored, Marble, Pearl, Painted, Multi color swirl, etc.

Custom Designs & Fees

-I charge a design fee for custom orders. This design fee will cover my process of creating your custom design that we have discussed and includes 3 proofs.

-The design fee is due upfront, before the design process can begin. 

-The design fee paid upfront will be applied towards the final price of your finished product/package.

-Your final sign price will be quoted to you after we have discussed all elements and acrylic approved for the final design. 

-Final prices vary, there are a lot of option to consider.

-Packages and upgrades are available to bundle and save. EX: (shape of sign, style, square chip reader, biz card holder, # of qr codes, mirrored base)

-Your total price will be quoted on your final proof. I will make a custom listing for you to pay the balance. Production will begin when your balance is paid in full.

My design process

-(If incorporating logo/branding) Please upload or email me your logo when while ordering.

-Proofs are digital and sent via email, please make sure to enter it carefully during checkout.

-Once your order is placed AND your design inquiry form is received, I will send you a digital mockup (with your design elements, name, font and name color selections) within 48 hours for approval.

-You have 48 hours from the time of receipt to send me your approval for the design or to make any requests for changes.* (see detailed proof process)

-DETAILED PROOF PROCESS. Included in your design fee is:

1. Initial Proof- This is a "rough" draft putting together individual elements and details we discussed to form a big picture of what the final product will look like. Customer is responsible for reviewing and letting me know if anything needs to be edited or changed to your liking. 

2. Edited Proof- Based off the edits/changes you have asked for, I will give you an updated proof to approve. If you love this version, I will have you sign off with your approval. If you have some minor changes to make still, this is the time to make any last edits.

3. Final Proof- Based off our proofs and edits, this is the stage where you get to see your whole project come together!

-Your signature is required for design approval. Once a design is approved, a deposit/payment is required to begin making the physical product.

-I will not begin your sign without your approval. Once approved, your custom design production will begin.

-Once a final proof is approved, no further changes can be made. Any change requests made to your sign after proof approval will incur additional charges, possibly an additional design fee. Please make sure all spelling is correct.

What is your turn around time?

-After design approval, I may need to order acrylic for your order. This may add 3-5 business days before your production time may begin.

-Once all materials are in stock, production takes 3-5 business days.

-Once a package is shipped (from South Carolina), average carrier delivery times are 3-8 business days depending on destination.


*Due to natural variations between digital representations and reality, please allow for some differences in the acrylic shade pictured and that received. Each piece is made to order and cannot mimic the exact color shown in photos. 

*Due to the handmade nature of this item, please allow for variations in shading, color and some minor imperfections.

*Tiny text/elements may need to be engraved, rather than cut and applied as a layer. This is up to my discretion.

*Fonts selected must be thick enough to laser cut. If font is not thick enough on its own, I may widen its outline to add durability.

*Acrylic should be handled with care. Narrow parts can snap when too much pressure is applied. Surface can scratch. Clean with lens wipe.

*QR Code Disclaimers: QR codes are generated with a hyperlink or png image that you provide me. Any changes to those hyperlinks, accounts or usernames after the code has been generate may alter its scanning ability.

*Proof disclaimers:  colors and representations seen on digital proofs will vary in person.

*Deposit is non refundable.

*Custom Signs are non refundable. Custom signs are those that you specifically altered when adding to your cart.

Client: I have an idea of what I'd like, what now?

Have you seen something you like? Or want to draw me a mock up of what you want? Upload it or email it to me. While I will not copy another maker's work, they sometime sell licenses to use their designs.

-Text is cut out of wood or acrylic for a 3d effect.

-Any fine lines or small text will be engraved to match the rest of the text. 

-Fill out a custom sign inquiry form below. I will email you a design form with questions that will help me get a good picture of where to start!

Custom Sign Inquiry